Frequently Asked Questions

Do I need to make a reservation to be picked up at the airport?

No. Our airport locations are fully staffed. Our shuttles depart for hotels approximately every 10-15 minutes. Our location in the main terminal 1 is located outside of baggage claim door 10. For Terminal 3, proceed to Showtime Tours desk between baggage claim doors 52 and 53 (Domestic) or between baggage claim doors 56 and 57 (International).

Do I need to purchase an airport shuttle ride (voucher) in advance?

This is not necessary, as walk up service is provided cash is accepted at our airport locations. However, vouchers may be pre-purchased on our website via credit card. This will allow you to board your vehicle immediately upon arrival and avoid the cashier line prior to boarding.

Is shuttle service a shared-ride?

Yes. The vehicle makes stops at multiple hotels in our condensed Las Vegas resort corridor, making it an economical, yet premium service experience.

How do I book my return trip from the hotel to the airport?

Round trip reservations can be booked here using the BOOK NOW button or at our airport locations outside of baggage claim door 10 at terminal 1 or in baggage claim at Terminal 3. Your TRANSPORTATION VOUCHER will note the return pickup time and location at your hotel from where you will be picked up. This is the same location to which you were transported upon arrival. You may also make reservation changes via this website or bycalling our reservation center at (702) 895-9976, option 2.

Are vehicles restroom equipped and air-conditioned?

Motorcoach vehicles are equipped with restrooms and have climate control features. Mini buses have climate control features.

What about wheelchair accessibility?

We can accommodate wheelchairs, however a bus equipped with a wheelchair lift must be requested in advance if the passenger needs to remain in the wheelchair while aboard the vehicle. If the wheelchair is collapsible and the passenger can board the vehicle without the chair, a lift bus is not required. The chair will be stowed in the baggage compartment. If a motorized wheelchair is being used, a lift bus must be requested, even if the passenger is able to board the bus on his or her own, as motorized chairs are too heavy to manually load onto the bus.

Is driver gratuity included in the pricing of my airport transfer?

Driver gratuity is not included, but customary.

Are customized tours and charters offered?

Showtime offers charters and we have the ability to customize or privatize any of our tours to accommodate groups. Our charter department can be reached at (702) 933-3383.